132992130.qxd 3/27/03 4:45 PM Pagina 18 (Nero/Process Black pellicola)
Something Not Working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an
engineer. Before contacting your local Service Centre, please carry out the checks listed below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SymptomPossible causes
The machine does not startIThe door has not been closed.
IThe plug is not properly inserted in the power socket.
IThere is no supply at the socket
IThe main fuse or the fuse in the plug has blown.
IThe selector dial is not correctly positioned.
IThe ON/OFF button has not been depressed.
The machine does not fillIEnsure the water tap is open.
IThe filter in the inlet hose is blocked.
IThe inlet hose may be squashed or kinked.
IThe door has not been closed.
The machine fills then emptiesIThe end of the drain hose is too low.
immediatelyIThe end of the drain hose is submerged in water.
IThere is no vent in the end of the drain hose.
The machine does not empty and/orIThe drain hose may be squashed or kinked.
does not spinIA programme which ends with water in tub has been selected.
IThe drain filter may be blocked.
IThe drain hose extension, if fitted, is not correct. Follow the
instructions for connecting to the waste.
IThe drainage system pipes are blocked.
IThe wash load is unbalanced: redistribute the clothes inside the drum to
allow the machine to spin.
There is water on the floorIToo much detergent or unsuitable detergent has been used (creates too
much foam).
ICheck whether there are any leaks from one of the inlet hose fitting. It
is not always easy to see this as the water runs down the hose; check to
see if it is damp.
IThe drain hose may be damaged or not securely positioned.
IThe detergent dispenser drawer or recess is clogged.
IThe drainage system pipes are blocked.
Unsatisfactory washing resultsIToo little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
IStubborn stains have not been treated prior to washing
IThe correct wash programme has not been selected.
IToo much laundry has been placed in the drum.
The machine vibrates when spinningIThe internal packing has not been removed.
IThe machine is in contact with the wall or furniture.
IThe machine is not stable and level (check diagonally).
IThe washing load is badly distributed in the drum.
IMaybe there is very little laundry in the drum.
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ACEC
